Legal Documents

Betline's Terms & Conditions

Please read these Terms & Conditions carefully before using Betline. They form a legally binding agreement between you and Betline.

Last Updated: January 1, 2026

Key Terms Summary

A brief overview of the topics covered on this page.

👤
Account Registration
Who can open an account, age requirements, accuracy of information, and the one-account-per-person policy.
💳
Deposits & Withdrawals
Minimum/maximum limits, payment methods, processing times, and verification requirements.
🎁
Bonuses & Promotions
Bonus eligibility conditions, wagering requirements, validity period, and rules to prevent abuse.
🏏
Betting Rules
Bet acceptance, cancellation, settlement, and special conditions covering cricket and all other sports.
🔒
Account Security
Password protection, unauthorized access, fraud detection, and account closure conditions.
⚖️
Dispute Resolution
Details on how to file a complaint, the investigation process, and how final decisions are made.

01 General Terms

Using the Betline platform means you fully agree to these Terms and Conditions. These terms form a legally binding agreement between you and Betline. If you disagree with any part of these terms, please refrain from using Betline.

Betline is an online betting and casino platform operating under an international gaming license, serving users in Bangladesh and other countries.

Important: These Terms and Conditions are provided in Bengali for convenience. In the event of any conflict, the English version shall prevail.

  • Betline reserves the right to modify these Terms & Conditions at any time.
  • Users will be notified before any changes take effect.
  • Continued use of the platform after any changes will be considered acceptance of the updated terms.
  • Betline's services are available to users aged 18 and above only.

02 Account Registration

To open an account with Betline, you must meet the eligibility criteria listed below. Registering with false information is strictly prohibited, and any such account may be closed at any time.

  • You must be at least 18 years of age.
  • Each individual may register only one account.
  • All information provided during registration must be accurate and up to date.
  • Multiple accounts cannot be created using the same mobile number or email address.
  • Members of the same household may open separate accounts, but restrictions may apply when using the same device or IP address.

If multiple accounts are found, all account balances will be forfeited and the accounts will be permanently closed.

For large withdrawals after registration, identity verification (KYC) may be required. This may include submitting a copy of your National ID or passport.

03 Deposits & Withdrawals

Deposits on Betline can be made via Mobile Pay, Nagad, Rocket, and USDT. All transactions are secured with SSL encryption. The table below outlines deposit and withdrawal limits and processing times.

Method Minimum Deposit Maximum Deposit Withdrawal Time
Mobile Pay৳200৳50,0005–15 minutes
Nagad৳200৳50,0005–15 minutes
Rocket৳200৳30,00015–30 Minutes
USDT (TRC20)$10Unlimited1–24 hours
  • No fees on deposits. No hidden charges on withdrawals.
  • Withdrawals can only be made to the same payment method used for the deposit.
  • Your deposit method must be verified at least once before your first withdrawal.
  • Identity verification is required for withdrawals exceeding ৳1,00,000.

Note: Withdrawal requests made between 12:00 AM and 6:00 AM will be processed the following morning.

04 Bonuses & Promotions

Betline regularly offers bonuses and promotions. Each bonus comes with its own terms, which must be read before claiming. General bonus terms are outlined below.

  • Welcome Bonus: 100% bonus on your first deposit, up to ৳5,000. Wagering requirement: 30x.
  • Wagering Requirement: To withdraw bonus funds, you must wager the bonus amount a specified number of times.
  • Duration: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
  • Game Restrictions: Some bonuses cannot be used on certain games.
  • Bonus Abuse: If Betline suspects misuse of the bonus system, it reserves the right to cancel the bonus and investigate the account.

To qualify for a referral bonus, the referred friend must register using their own phone number and complete their first deposit.

05 Betting Rules

The following rules apply when placing bets on Betline. They cover all bet types — Sports, Casino, and Live.

  • Bet Acceptance: Bets are only valid once confirmed. Unconfirmed bets may be voided due to technical issues.
  • Odds Changes: Betline reserves the right to change odds at any time. However, once a bet is confirmed, the odds will not change.
  • Event Cancellation: If an event is cancelled, the stake for that bet will be refunded.
  • Cricket Special Rules: Results in rain-affected matches will be determined by the Duckworth-Lewis method.
  • Live Betting: Odds in live betting change rapidly. Betline is not responsible for bets voided due to internet latency or connection delays.
  • Maximum Win Limit: Maximum winnings per single bet: ৳10,00,000. Maximum for accumulators: ৳50,00,000.

The minimum bet on Betline is ৳20, and the maximum for a single bet is ৳1,00,000. Limits may differ for Live Betting.

06 Prohibited Activities

The following activities are strictly prohibited on Betline. Violations may result in account suspension or permanent closure.

  • Opening or operating an account using another person's identity.
  • Creating multiple accounts to claim bonus benefits.
  • Using betting software, bots, or any automated methods.
  • Attempting to hack an account or gain unauthorized access to another user's account.
  • Money laundering or transacting with funds from illegal sources.
  • Fraudulent collusion with other users.
  • Exploiting platform vulnerabilities or bugs.

All winnings obtained through prohibited activities will be forfeited. In serious cases, legal action may be taken.

07 Account Closure

Betline reserves the right to suspend or close any account at any time for any reason. Users may also close their own account at their discretion.

  • Self-exclusion: You can request account closure by contacting support. Any available balance can be withdrawn before the account is closed.
  • Closed by Betline: Betline may close an account in cases of terms violations, suspected fraud, or legal requirements.
  • Inactive Accounts: An account will be marked as inactive if there has been no activity for 12 consecutive months.

For self-exclusion Responsible Gaming Go to page.

08 Responsible Gaming

Betline takes responsible gaming seriously. We believe betting is for entertainment, not a financial solution. That's why we offer a range of tools to help protect our users.

  • Daily Deposit Limit: Set your own daily deposit limit.
  • Bet Limits: Set a single bet limit or a daily betting limit.
  • Cooling-Off Period: Take a temporary break ranging from 24 hours up to 30 days.
  • Self-Exclusion: Close your account temporarily or permanently.

If you notice signs of problem gambling, seek professional help at Responsible Gaming View page.

09 Dispute Resolution

For any dispute or complaint, please contact Betline's support team first. We take all complaints seriously and aim to respond within 72 hours.

  • Submit a complaint: Email us at support@betline.pro.
  • Please include your account ID, the date of the incident, and a detailed description in your complaint.
  • Betline's decision is final and binding.
  • Before pursuing any legal action over a dispute, an internal resolution must first be attempted.

10 Changes & Updates

Betline reserves the right to change, amend, or update these Terms & Conditions at any time. Users will be notified of significant changes via email or an in-platform notice.

  • Changes generally take effect after 7 days' notice.
  • Changes made for urgent or legal reasons may take effect immediately.
  • We recommend checking this page regularly.

For any questions or feedback, contact our support team: support@betline.pro

FAQ

The most frequently asked questions about our Terms & Conditions.

Say you deposit ৳1,000 and receive a ৳1,000 bonus. A 30x wagering requirement means you need to place bets totalling ৳30,000 (30 times the bonus amount). Once that wagering threshold is met, the bonus becomes withdrawable.

No. Your Betline account is strictly personal. You should not allow anyone — including family members — to use your account. Sharing an account or conducting transactions through a third party is a violation of our Terms & Conditions.

If an event is cancelled, the original stake will be refunded to your account. In an accumulator bet, any cancelled match will be counted at odds of 1.0.

Withdrawals via Mobile Pay and Nagad are typically processed within 5 to 15 minutes. Larger amounts may require identity verification, which can take additional time.

Responsible Gaming: Betline is for users aged 18 and above only. Please bet for entertainment purposes. If you feel you have a problem, Responsible Gaming View page.

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