Data Protection Policy

Betline's Privacy Policy

Your personal data matters most to us. Find out clearly how Betline collects, uses, and protects your information.

Last Updated: January 1, 2026
SSL Encryption
Never Sold to Third Parties
Fully Confidential
Your Control

How We Protect Your Data

The measures Betline has put in place to protect your privacy.

🔐
End-to-End Encryption
All your transactions and personal data are protected with 256-bit SSL encryption. Hackers and third parties have no way of accessing this information.
🚫
Your Data Is Never Sold
Betline never sells your personal data to third parties. Your information is used solely to improve our services.
👤
Your Data, Your Control
You can view, update, or delete your data at any time. You also have the right to object to how your data is processed.
📋
Transparent Data Use
What data we collect, why we collect it, and how long we keep it — all clearly outlined in this policy. No hidden terms.
🍪
Cookie Controls
You can choose which types of cookies to allow. All cookies except essential ones are optional.
🛡️
Regular Security Audits
Betline's systems are regularly audited by independent security experts to ensure your data remains protected at all times.

01 Introduction

Welcome to Betline. This Privacy Policy explains how Betline collects, uses, stores, and protects your personal information. We believe privacy is a fundamental right for every user.

By using Betline, you agree to this Privacy Policy. If you disagree with any part of this policy, please refrain from using Betline and contact us.

In Summary: We only collect the data we need, we never sell it, and you remain in control of your information at all times.

This Privacy Policy applies to Betline's website, mobile app, and all other digital platforms. Any changes will be updated on this page.

02 What Data We Collect

Betline collects various types of data from different sources. Below is a detailed breakdown of what is collected and how.

Information collected directly from you:

  • Name, mobile number, and email address (collected at registration)
  • Date of birth (for age verification)
  • Payment details such as Mobile Pay/Nagad number (for transaction purposes)
  • National ID or passport (for KYC verification, where applicable)
  • Your messages or complaints (during support interactions)

Automatically Collected Information:

  • IP address and device type
  • Browser Type & Operating System
  • Page visit history and duration
  • Betting & Gaming Activity Logs
  • Data from cookies and similar tracking technologies
Data Type Purpose of Collection Legal Basis
Identity InformationAccount Creation & VerificationContract Performance
Payment InformationTransaction ProcessingContract Performance
Device InformationSecurity & Fraud PreventionLegitimate Interest
Gaming HistoryService Improvement & Responsible GamingLegitimate Interest
Cookie InformationPersonalized ExperienceConsent

03 How We Use Your Information

Betline uses your data only for specific purposes. We never use your information unnecessarily. A full list of how we use your data is provided below.

  • Account Management: To create, manage, and keep your account secure.
  • Transaction Processing: For processing deposits, withdrawals, and bonus payouts.
  • Customer Support: To help resolve your questions, complaints, and issues.
  • Security & Fraud Prevention: To detect unauthorized access and suspicious activity.
  • Legal Obligations: To comply with applicable laws and regulations.
  • Promotional Communications: To send you offers and updates with your consent.
  • Service Improvement: To analyze and improve your experience on the platform.
  • Responsible Gaming: To identify signs of problem gaming and provide the necessary support.

You can unsubscribe from promotional emails or SMS at any time. However, important account-related messages cannot be turned off.

04 Data Sharing

Betline never sells your personal data. However, in limited circumstances, it may be necessary to share certain information with specific third parties.

  • Payment Processors: Minimal data is shared with payment partners such as Mobile Pay, Nagad, and Rocket solely to process transactions.
  • KYC Provider: With approved third parties for identity verification purposes.
  • Legal Authorities: In response to a court order or legal investigation.
  • Technology Service Providers: Cloud hosting and security service providers, who are bound to comply with our privacy policy.

Rest assured: All third-party partners are bound by our strict data protection agreements. They are not permitted to use your information for their own purposes.

05 Data Retention Period

Betline only retains your data for as long as necessary. Even after account closure, certain information may be kept for a defined period to meet legal requirements.

Data Type Retention Period
Account Information5 years after account closure
Transaction Records7 years (legal obligation)
KYC Documents5 Years
Gaming Logs3 years
Cookie InformationUp to 1 year
Support Conversations2 years

Once the retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.

06 Cookie Policy

Betline uses cookies to enhance your experience. Cookies are small text files stored in your browser. Below you'll find the different types of cookies we use and their current status.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

07 Your Rights

As a Betline user, you have important rights over your own data, recognized under international data protection laws.

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Right to Access

The right to know what information we hold about you and to receive a copy of it.

✏️
Right to Rectification

The right to request correction of inaccurate or incomplete information.

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Right to Erasure

The right to request deletion of your personal data under certain circumstances.

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Right to Data Portability

The right to receive your data in a structured, machine-readable format.

Right to Object to Processing

The right to object to the processing of your data for marketing purposes or on the basis of legitimate interests.

⏸️
Right to Restrict Processing

The right to request a temporary pause on the processing of your data under certain circumstances.

To exercise these rights support@betline.pro. We will respond within 30 days.

08 Children's Privacy

Betline's services are intended for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

  • Age is verified at the time of registration.
  • Any account identified as belonging to a minor will be suspended immediately.
  • Any data collected from minors will be permanently deleted.

If you suspect your child or someone you know is using Betline, please contact us immediately at support@betline.pro.

09 Data Security Measures

Betline has implemented industry-leading technical and organizational measures to keep your data secure.

  • 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
  • Firewall & Intrusion Detection: Unauthorized access attempts are blocked automatically.
  • Two-Factor Authentication (2FA): An extra layer of security added to your account.
  • Regular Security Audits: Independent experts regularly audit our systems.
  • Staff Training: All staff receive regular training on data protection.
  • Data Backup: Your data is stored in secure offsite backups.

In the event of a data breach: In the event of a security breach, we will notify the relevant authorities within 72 hours as required by law, and inform affected users as promptly as possible.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our Data Protection team.

  • Email: support@betline.pro
  • Use the subject line: "Privacy Request"
  • Response Time: Within a maximum of 30 business days

If your complaint is not resolved, you have the right to lodge a complaint with the relevant data protection authority.

General Privacy Inquiry

The questions users ask us most.

Yes, your payment method details are stored for transaction processing. This information is kept encrypted and is never shared with any third party.

Most data is deleted after account closure. However, due to legal obligations, transaction records are retained for up to 7 years and KYC documents for up to 5 years.

No. Your gaming history is completely confidential. It is used solely for account management, responsible gaming monitoring, and platform improvement.

Send an email to support@betline.pro with the subject "Data Request". Once your identity is verified, we will send you a structured copy of your data within 30 days.

Promotional SMS or emails are only sent with your consent. You can unsubscribe at any time. However, important account-related messages will always be delivered.

Your privacy is our commitment. Betline respects your personal data and stores it with the highest level of security. To learn more, visit Terms & Conditions and Responsible Gaming

Play Safe, Bet with Confidence

Your data is fully protected. Register with Betline and enjoy a worry-free betting experience.

256-Bit Encryption
Your Data is Never Sold
Fully in Your Control
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